maintenance provides updates for DataPlus which includes:
Software updates
Integrated application compatibility: and integrated applications
Access to product upgrades: Improvements and enhancements
Maintenance is required for the first year.
It is calculated by adding software server + client(s) price times 25%.
Note: Maintenance is not support or installation. It is for software only.
Maintenance Renewal
Based on Server + Client(s) total current price times
Price 1: 25% (up to expiration date)
Price 2: 50% (from 1 day after expiration to 90 days after expiration date)
Price 3: 100% (91 days after expiration date)
Important:
If your Maintenance expires:
from date of expiration you will no longer be eligible for any further upgrades or fixes
from date of expiration software download will not be available on client portal note: when you download your software, please retain a permanent copy locally.
from date of expiration if integrated application(s) have upgrades or fixes, and your maintenance has expired, you are no longer eligible for upgrade which could affect your current version's integrity